Shipping policy

 PRE ORDER POLICY

Shipping Approximate Times

• All pre-order hats ship approximately 2 weeks from purchase.

• This is an estimate — actual timing may vary slightly based on production and carrier volume.

 Shipping Time Frame
Once your order is shipped:

• Domestic (U.S.) orders: 3–7 business days

• International orders: Varies by region, typically 7–21 business days

Shipping times begin after your order is fulfilled and scanned by the carrier.

 Payment

• Payment is charged immediately at checkout to reserve your pre-order item.

• This supports production and locks in your limited piece.

 Cancellations & Changes

• Pre-orders cannot be canceled once placed.

• If you need to update your shipping address, you must contact us within 24 hours of placing the order.

 Delays

While we aim to ship on time, delays may occur due to:

• Production issues

• Supplier delays

• Carrier or logistics disruptions

• High-volume periods

If any delay occurs, customers will be notified via email with updated timelines.

 Local Pick-Ups (When Product Arrives)

Once pre-order hats arrive at our facility:

• You will receive an email notification that your order is ready for pick-up.

• Pick-ups must be collected within 7 days of notification.

• A valid order confirmation or ID is required for pick-up.

Pick-ups are only available once inventory physically arrives and is checked in.

---

 Need Help?

For any questions, email us at ecm26hats@gmail.com— we’ll take care of you